Decathlon Value Chain
Decathlon enlisted Wokine to modernize and optimize its Decathlon Value Chain platform, which embodies the company’s ambitions: to offer its employees and users ever-richer omnichannel experiences, while supporting the growth of its operations worldwide. This expansion is carried out with respect for fundamental commitments, whether environmental, human, or financial. Far more than just a supply chain, the “Value Chain” encompasses all the processes, interactions, and resources required to meet the challenges of today’s business models, while reinforcing sustainability and innovation at the heart of operations.
–To improve internal visibility by enabling Decathlon teams to better understand the scope and features of the platform.
– To facilitate access to information by providing an intuitive tool that allows employees to quickly find essential data and resources.
– Content prioritization: Organizing and highlighting information to meet the diverse needs of users from different professions.
– Managing content volume: Structuring a large amount of content according to job roles and solutions.
– Resource accessibility: Providing a centralized library for memos and documents, accessible to all.
– A tailored, intuitive, and personalized navigation, with entry points based on business areas, allowing users to find relevant information according to their role or department.
– The data initially stored in Drive was retrieved, centralized, and organized on the platform, while remaining synchronized with Google Drive.
– An architecture that allows the management of multiple sub-platforms while maintaining overall consistency.
– A unified search bar capable of exploring both the site’s content and that of the Google Drive Suite, ensuring optimal accessibility.
– A customized back office that simplifies the management of all types of content, with tools tailored to the administrators’ needs.
– User testing sessions were organized with Decathlon employees to validate user journeys and features.
With this redesign, Wokine enabled Decathlon to transform its platform into a key tool, fostering collaboration, efficiency, and engagement in support of its sustainable ambitions.
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